Customer Testimonial Letter - Sutton Coldfield Superstore

“A massive thank you for your customer service and efficiency today. I am amazed that I ordered on line at around midday and by 3.00pm not only had my new freezer been delivered but also the old one taken away. I will now look to Apollo before anyone else when buying in the future (I think my tumble dryer is on the way out so it may be sooner rather than later) and recommend you to anyone that asks!!”

Ms Sly, Dosthill

Apollo 2000 Sutton Coldfield Store Location Details

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Customer Testimonial Letter - Blackpool Superstore

“I am just writing to inform you of the wonderful service I have received from your Blackpool store recentley. Last week I purchased a new washing machine from your store. This was delivered next day as promised. After I installed the machine I found it was not working properly. The computer on it kept freezing up. I contacted you store the next morning about 10.00am and the person i spoke to was very undersanding then put me on hold for a short while until another man came on. I think this may have been the manager. Without any problems he organised a new washing machine to be delivered. I ask how long it would take and he said within the hour. To be honest I didnt expect it that quick but to my delight it was delivered in about 40 mins. Its very rare nowadays to get such good customer service and I just had to let you know that your staff at your Blackpool store are a great advertisement for your company and I would not hessitate in reccommending your store to others. Thanks again.”

Mr Beckett, Blackpool

Apollo 2000 Blackpool Store Location Details

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Customer Testimonial Letter - Blackpool Superstore

Letter sent to Blackpool Gazette:
“I, like so many people reported in the Gazette, have had problems with some of the major electrical stores in Lancashire. However, last week I received service fully beyond the “acceptable level” and feel so strongly I must tell all your readers about Paul the Manager at Apollo 2000 in Blackpool.

My problem was with a Frost Free Fridge Freezer bought in July 2006.

Paul telephoned the helpline for me, then not getting any satisfaction he sent his engineer to see my appliance. The problem was not what I thought but without making me feel stupid or neglectful the engineer speedily cleared the problem without comment, criticism or charge.

Now, whenever I need any electrical item I will only shop at Apollo 2000. Thank you Paul and to your engineer.”

Miss Heaney, Lancashire

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Customer Testimonial Letter - Blackpool Superstore

“I would just like to say thank you for your help in getting my microwave repaired. I would also like to add my thanks to the two drivers - one who collected it from my house and the one who delivered it back to me. It’s now working well.”

Mrs Lindsay, Fleetwood

Apollo 2000 Blackpool Store Location Details

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Customer Testimonial Letter - Blackpool Superstore

“Just thought we’d put pen to paper to say how satisfied we are with Apollo 2000. Unfortunately most people only take time to write when they have a complaint. On Tuesday evening our washing machine blew up. We didn’t visit the store until 7pm Wednesday. We decided on our purchase and to our amazement you could deliver it the following afternoon. The delivery man was very helpful and polite, as we’ve found every member of your staff to be. Nothing is too much trouble. Thanks again for providing such a great service and of course we will be coming straight to Apollo if we need anything electrical in the future.”

Mr & Mrs Greene, Cleveleys

Apollo 2000 Blackpool Store Location Details

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